How to calculate a recruitment agency charge rate
A recruitment agency charge rate is the amount invoiced to the client for each hour worked. It needs to cover the worker's pay, statutory and contractual employment costs, agency overheads and the gross profit required to deliver the service.
Recruitment agency margin vs markup
Margin and markup are not the same. Gross margin measures profit against the client charge rate, while markup measures profit against the agency's total cost. A 20% margin therefore produces a higher charge rate than a 20% markup.
| Pricing method | Example calculation on £16 cost | Client rate |
|---|---|---|
| 20% gross margin | £16 ÷ 0.80 | £20.00 |
| 20% markup | £16 × 1.20 | £19.20 |
Which costs should a staffing agency include?
Common temporary staffing costs include holiday provision, employer National Insurance, workplace pension contributions, the Apprenticeship Levy where applicable, payroll processing, insurance, funding costs and assignment-specific overheads. The calculator keeps the common inputs simple and places specialist settings under advanced options.
What do UK agencies typically charge?
Temp agency markup in the UK is usually quoted either as a percentage added to the worker's pay rate or as a gross margin taken from the client charge rate. Typical ranges vary widely by sector: high-volume industrial and warehouse work is normally priced at the lower end, while specialist, licensed or hard-to-fill roles carry a higher margin. Employment agency fees for temporary placements are charged per hour worked rather than as a one-off placement fee, which is why the charge out rate has to absorb every employment cost.
| Assignment type | How it is normally priced | What drives the rate |
|---|---|---|
| High-volume industrial or warehouse | Percentage markup on pay | Volume, payment terms, funding cost |
| Skilled trades and labourers | Markup or fixed uplift per hour | Scarcity, certifications, travel |
| Specialist or licensed roles | Gross margin on charge rate | Compliance work, vetting, risk |
Whichever convention the client agreement uses, calculate the charge out rate from the true hourly cost rather than from the pay rate alone. Use the holiday pay calculator to confirm the 12.07% holiday component before you feed it into a quote — it also covers zero-hours contract holiday pay, accrued holiday pay when a worker leaves and AWR holiday entitlement for agency workers.
How much should a recruitment agency charge?
There is no single correct margin for every placement. The commercial rate can depend on worker scarcity, sector, location, assignment length, volume, service level, compliance work, client payment terms and the agency's funding cost. Use the result as a transparent starting point, then validate it against the full client agreement and payroll setup.